Privacy Policy

Privacy Policy for Absolvance Platform

Absolvance Platform ("Absolvance", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when using our services and applications.

1. Information We Collect

We may collect information that you voluntarily provide or that is necessary for the operation of our services, including:

Name;
Email address;
Phone number;
Business information;
Messages sent through supported communication channels;
Appointment and scheduling information;
Technical information required for service functionality.

When connected to Meta services, we may process information from:

Instagram;
Facebook Messenger;
WhatsApp Business Platform.

2. How We Use Information

We use collected information to:

Provide AI-powered customer communication services;
Manage appointments and bookings;
Respond to customer inquiries;
Improve service quality;
Maintain system security;
Provide customer support;
Comply with legal obligations.

3. Data Sharing

Absolvance does not sell personal information.

Information may be shared only:

With service providers necessary to operate the platform;
With integrated third-party services authorized by users;
When required by law or legal process.

4. Data Storage and Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our platform may integrate with third-party providers, including but not limited to:

Meta Platforms;
OpenAI;
Google services;
Business scheduling and CRM systems;
Automation platforms.

The use of those services may also be subject to their own privacy policies.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. User Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information;
Correct inaccurate information;
Request deletion of your information;
Restrict certain processing activities;
Request a copy of your data.

Requests may be submitted using the contact information below.

8. Children's Privacy

Our services are not directed toward children under the age required by applicable law. We do not knowingly collect personal information from children.

9. International Data Transfers

Information may be processed and stored in countries outside your jurisdiction where our service providers operate, subject to applicable legal safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please go to Contact page.

Effective Date: June 16, 2026